Privacy Policy

Last updated: October 27, 2026

1. Introduction & Who We Are

Welcome to Exclusive Fence Company INC. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, requesting a quote, scheduling a consultation, or using our services.

Exclusive Fence Company INC is a professional fencing company based in Medford, New York. We provide residential and commercial fence installation, fence repair, and custom fencing solutions throughout Long Island and surrounding communities.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit https://exclusivefence.com/ or communicate with our business.

By using our website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect & How We Collect It

We may collect personal information directly from you, automatically through website technologies, or from third parties involved in providing our services.

Personal Information You Provide

When you complete a contact form, request a free quote, schedule a consultation, or communicate with us, we may collect:

Your full name.
Email address and telephone number.
Residential or commercial property address.
Details about your fencing project.
Preferred appointment dates and times.
Fence material and design preferences.
Project measurements, photographs, and installation requirements.
Questions, messages, and other information you voluntarily provide.
Billing or payment information when applicable.

We use this information to evaluate your fencing needs, communicate about your project, and provide requested services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

Internet Protocol (IP) address.
Browser type and operating system.
Device information.
Pages visited and browsing activity.
Time spent on website pages.
Referring website addresses.
General geographic location derived from your IP address.
Cookies and similar tracking information.

This information helps us understand website performance, improve navigation, and maintain security.

Information From Third Parties

We may receive information from customer referrals, online business listings, advertising platforms, review services, or other sources when you interact with our business through those channels.

We handle information received from third parties according to this Privacy Policy and applicable laws.

3. How We Use Your Information

We may use the personal information we collect to:

Respond to inquiries and provide free fencing quotes.
Schedule property consultations, measurements, and installation appointments.
Prepare estimates for residential and commercial fencing projects.
Recommend appropriate fence materials, styles, and installation options.
Communicate about project requirements, pricing, and timelines.
Coordinate fence installation, replacement, repairs, and related services.
Process payments and maintain transaction records when applicable.
Provide customer support and respond to service concerns.
Improve website functionality and customer experience.
Understand website traffic and visitor activity.
Send promotional communications when permitted by applicable law.
Prevent fraudulent activity and unauthorized website access.
Comply with legal requirements and protect legitimate business interests.

We use personal information only for the purposes described in this policy or as otherwise permitted by applicable law.

Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on:

Consent: When you voluntarily agree to specific uses of your information.
Contractual necessity: When information is needed to provide requested services or prepare a service agreement.
Legitimate interests: When processing is reasonably necessary to operate, secure, or improve our business, provided those interests do not override applicable privacy rights.
Legal obligations: When information must be processed to comply with applicable laws and regulations.

Where processing depends on consent, you may withdraw that consent subject to applicable legal requirements.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, and understand visitor behavior.

Cookies are small text files stored on your device when you visit a website.

We may use the following categories of cookies:

Essential Cookies: Support website operation, navigation, and security.
Analytics Cookies: Help us understand website traffic, page performance, and visitor interactions.
Preference Cookies: Remember certain settings and browsing preferences.
Marketing Cookies: May help measure advertising effectiveness and display relevant promotional content.

Our website may also include third-party content, such as customer review displays, maps, or other embedded features that use their own technologies.

Where required by law, we will obtain consent before using nonessential cookies.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are restricted.

5. How We Share Your Information

We may share relevant personal information with trusted third parties when reasonably necessary to operate our business, provide requested services, or meet legal obligations.

Service Providers

We may work with third-party providers that assist with:

Website hosting and technical maintenance.
Customer communications.
Appointment scheduling and quote management.
Website analytics and advertising.
Payment processing and billing.
Administrative and technical support.

These providers may access information only as needed to perform their services and are expected to protect it appropriately.

Contractors and Suppliers

We may share necessary project information with employees, subcontractors, material suppliers, or other service partners involved in completing fencing projects.

This may include property details, measurements, delivery requirements, or relevant installation instructions.

Legal Requirements

We may disclose information when required by applicable law, lawful government requests, court orders, or when reasonably necessary to protect our rights, property, customers, or employees.

Business Transfers

If our business undergoes a merger, acquisition, restructuring, or sale of assets, relevant customer information may be transferred as part of that transaction, subject to applicable legal protections.

We do not disclose personal information to unrelated third parties for purposes outside those described in this policy unless permitted by law or appropriately authorized.

6. International Data Transfers

Exclusive Fence Company INC is based in Medford, New York, United States, and primarily serves customers throughout Long Island.

Some third-party technology providers may process or store information outside the state or country where you are located.

When international transfers occur, we take reasonable steps to apply safeguards required by applicable privacy laws.

These safeguards may include contractual data protection requirements or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or comply with applicable legal obligations.

Retention may depend on:

The nature of your inquiry or requested service.
The duration of our customer relationship.
Project scheduling and completion requirements.
Customer support and follow-up needs.
Accounting, tax, and business recordkeeping obligations.
Warranty-related documentation when applicable.
Legal claims and dispute resolution requirements.

When information is no longer required, we take reasonable steps to securely delete, anonymize, or dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

These measures may include access restrictions, secure website technologies, and responsible information-handling procedures.

However, no electronic transmission or storage system can be guaranteed completely secure.

We encourage you not to submit sensitive financial information, passwords, or other confidential details through general website contact forms.

If a security incident occurs, we will take appropriate action and provide notifications when required by applicable law.

9. Your Rights & How to Exercise Them

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of eligible personal information.
Withdrawing consent where applicable.
Objecting to or restricting certain processing activities.
Opting out of promotional communications.
Requesting information about how your data is collected, used, or disclosed.

New York Residents

We respect privacy rights established under applicable New York and federal laws.

New York law provides protections concerning personal information security and notification requirements for qualifying data breaches.

We will process eligible requests and comply with applicable data protection obligations.

Some information may need to be retained for lawful business purposes, including completing contracted services, maintaining financial records, or meeting legal obligations.

California Residents

If California privacy laws apply to our business and your personal information, eligible California residents may have additional rights to access, correct, or delete certain information and opt out of qualifying sales or sharing of personal information.

We will honor applicable privacy requests and will not unlawfully discriminate against individuals for exercising protected rights.

European Union and United Kingdom Residents

Where the EU General Data Protection Regulation or UK GDPR applies, eligible individuals may have additional rights, including:

Accessing their personal information.
Requesting correction or deletion.
Requesting data portability.
Restricting certain processing activities.
Objecting to certain uses of personal information.
Withdrawing consent where applicable.
Lodging a complaint with an appropriate data protection authority.

How to Exercise Your Rights

To submit a privacy request, contact us at exclusivefenceli@gmail.com.

Please provide sufficient information for us to identify and process your request.

We may request reasonable identity verification before disclosing, correcting, or deleting personal information.

We will respond within the timeframes required by applicable law.

10. Children’s Privacy

Our website and fencing services are intended for adults, property owners, business owners, and other individuals seeking professional fencing solutions.

We do not knowingly collect personal information from children under 13 years of age.

If we discover that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe a child has submitted information may contact us at exclusivefenceli@gmail.com.

11. Third-Party Links

Our website may contain links to external websites, including online maps, social media platforms, customer review websites, supplier resources, and other third-party services.

These websites operate independently and may maintain their own privacy policies and information-handling practices.

We are not responsible for the content, security, or privacy practices of websites that we do not control.

We encourage you to review the privacy policies of external websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, information practices, or applicable laws.

Updated versions will be published on https://exclusivefence.com/ with a revised “Last updated” date.

Where required by law, we will provide additional notice of material changes.

We encourage you to review this policy periodically to understand how we handle and protect personal information.

13. Contact Us

For questions about this Privacy Policy, personal information, or your privacy rights, please contact us.

Exclusive Fence Company INC

Business Address: 317 Mt Vernon Ave, Medford, NY 11763, United States

Email: exclusivefenceli@gmail.com

Phone: (631) 946-4740

Website: https://exclusivefence.com/

We will make reasonable efforts to respond to privacy inquiries and address concerns in accordance with applicable laws.