Terms & Conditions

Last updated: October 27, 2026

1. Acceptance of Terms

Welcome to Exclusive Fence Company INC. These Terms & Conditions govern your access to and use of https://exclusivefence.com/, including browsing our website, requesting quotes, scheduling consultations, and interacting with our fencing products and services.

Exclusive Fence Company INC provides residential and commercial fence installation, fence repair, fence replacement, and custom fencing solutions throughout Long Island, New York.

By accessing or using our website, you agree to comply with these Terms & Conditions and applicable laws.

If you do not agree with these terms, please discontinue using our website.

Specific fencing projects may also be governed by a separate written estimate, proposal, invoice, or service agreement.

2. Eligibility

You must be at least 18 years old or otherwise have the legal authority necessary to enter into a binding agreement for our services.

By requesting a quote or scheduling a fencing project, you confirm that:

You provide accurate and current information.
You have authority to request services at the relevant property.
You are authorized to approve the proposed work or are acting with permission from the property owner.
You can provide lawful access to the property.
Your use of our website complies with applicable laws.

We reserve the right to decline requests involving false information, unauthorized property access, unsafe conditions, or circumstances that reasonably prevent us from performing the requested work.

3. Our Products & Services

Exclusive Fence Company INC provides professional fencing solutions for residential and commercial properties.

Our services include:

Chain Link Fence Installation.
Vinyl Fence Installation.
PVC Fence Installation.
Aluminum Fence Installation.
Wood Fence Installation.
Deer Fence Installation.
Pool Fence Installation.
Vinyl Railing Installation.
PVC Railing Installation.
Residential Fence Installation.
Commercial Fence Installation.
Fence Repair and Replacement.
Custom Fencing Solutions.

Service availability depends on project requirements, property conditions, material availability, scheduling, and location.

Free Quotes and Consultations

We offer free quotes for qualifying fencing projects.

Quotes may be prepared using information provided through our website, telephone conversations, photographs, measurements, or property assessments.

Final pricing and project specifications may require an on-site evaluation and confirmation of materials, measurements, site conditions, and installation requirements.

Submitting a quote request does not automatically create a binding service contract.

Project Scope

The specific services, materials, work areas, dimensions, and installation responsibilities will be established through the applicable estimate, proposal, or service agreement.

Additional work or changes to the original scope may require revised pricing, scheduling, and customer approval.

Property Boundaries and Permits

Fence installations may be subject to property boundary restrictions, zoning requirements, homeowners association rules, local building codes, and permit requirements.

Responsibilities for obtaining surveys, permissions, permits, or approvals will be determined by the applicable service agreement and governing law.

Customers must provide accurate property information and disclose known boundary disputes, easements, underground structures, or restrictions that could affect installation.

We may recommend obtaining a property survey or confirming local requirements before installation.

Pool Fence Safety

Pool fences may be subject to specific safety, height, gate, access, and other regulatory requirements.

Installation specifications and responsibilities will be determined by the agreed scope and applicable laws.

Customers remain responsible for appropriate property maintenance and the safe use of installed fencing.

4. User Accounts

Our website allows visitors to browse fencing information and submit quote requests without requiring a customer account.

If account-based features become available through our website or third-party services, you may be responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate account information and report suspected unauthorized access.

We may suspend or restrict account access when reasonably necessary to protect website security, prevent misuse, or enforce these terms.

5. Orders, Pricing & Payments

Pricing for fencing products and installation services may vary depending on the individual project.

Factors affecting pricing may include:

Fence material and style.
Fence height and total length.
Property dimensions and terrain.
Number and type of gates.
Installation complexity.
Existing fence removal.
Ground conditions and accessibility.
Material availability.
Additional labor or customization requirements.

Quotes and Final Pricing

Quotes reflect the project information available when prepared.

Final pricing may change if measurements, installation conditions, material requirements, or project specifications differ from the original information.

Any material changes affecting the agreed project price should be communicated and approved before additional work begins, where applicable.

Deposits and Payments

Payment terms, deposits, payment milestones, and accepted payment methods will be communicated through the applicable estimate, invoice, or service agreement.

If an advance payment is required, the applicable amount and conditions will be provided before payment is requested.

You agree to pay approved charges according to the agreed payment schedule.

Where third-party payment processing services are used, transactions may also be subject to the provider’s applicable terms.

Outstanding Payments

If payments are not made according to an agreed schedule, we may take reasonable steps to resolve the issue.

Subject to the applicable agreement and law, this may include postponing additional work until outstanding payment matters are addressed.

6. Subscriptions & Cancellations

Our primary services are project-based fencing installations, repairs, and replacements rather than recurring subscription services.

If recurring maintenance arrangements or subscription-based services are offered, the applicable billing frequency, renewal conditions, and cancellation terms will be communicated before enrollment.

Appointment Cancellations

If you need to cancel or reschedule a quote appointment, property consultation, or installation visit, please contact us as soon as reasonably possible.

We will make reasonable efforts to accommodate scheduling changes based on availability and project requirements.

Project Cancellations

Cancellation requests for confirmed fencing projects will be handled according to the applicable service agreement and consumer protection laws.

Cancellation considerations may depend on whether materials have been ordered, custom fabrication has begun, labor has been scheduled, or installation work has started.

Any applicable cancellation charges or refunds will depend on the agreed terms, actual project costs, completed work, and legal requirements.

Custom Fence Orders

Custom-designed or specially ordered fencing materials may have different cancellation considerations from standard materials.

Any applicable limitations will be determined by the specific agreement and relevant law.

To request cancellation or rescheduling, contact exclusivefenceli@gmail.com or (631) 946-4740.

7. Refunds & Returns

We aim to provide professional fencing services and address customer concerns fairly.

Refunds, returns, repairs, and other remedies are handled according to the applicable service agreement and consumer protection laws.

Custom-Made Fencing Materials

Certain fencing materials may be specially ordered, measured, or fabricated for individual properties.

Because custom products may not be suitable for resale, refund or return eligibility depends on the circumstances, applicable agreement, and legal requirements.

Completed Installation Services

Fence installation, repair, and replacement are labor-based services that generally cannot be returned in the same manner as retail products.

However, customers may request an appropriate remedy when work does not conform to agreed specifications or applicable legal standards.

Defective Materials or Workmanship

If you believe installed fencing materials or workmanship are defective or inconsistent with the agreed scope, please contact us with details of the concern.

We may request photographs, project documentation, or an opportunity to inspect the installation.

Depending on the circumstances and applicable rights, possible resolutions may include repair, correction, replacement, or another appropriate remedy.

Refund Requests

To request a refund or discuss a service-related concern, contact exclusivefenceli@gmail.com.

We will evaluate requests based on the applicable agreement, work completed, material conditions, relevant circumstances, and governing consumer protection laws.

Nothing in these terms removes legal rights or remedies that cannot lawfully be excluded.

8. Shipping & Delivery

Exclusive Fence Company INC primarily provides locally installed fencing products and services rather than operating as a conventional online retail store.

Materials required for fencing projects may be delivered directly to residential or commercial installation locations.

Material Delivery

Delivery and installation schedules may depend on:

Fence material availability.
Supplier and manufacturing timelines.
Project size and specifications.
Site preparation requirements.
Weather conditions.
Installation scheduling.
Transportation and accessibility.

We will make reasonable efforts to communicate significant changes in delivery or installation schedules.

Site Access and Preparation

Customers are responsible for providing reasonable access to the property and completing agreed preparation requirements.

This may include clearing obstacles, providing relevant property information, arranging access to work areas, and identifying known site restrictions.

Where applicable, responsibilities concerning underground utilities, excavation, and site safety will be determined according to the service agreement and governing law.

Shipping Outside Our Service Area

If separate product shipping or delivery outside our normal service area is offered, applicable charges, delivery conditions, and responsibilities will be communicated before order confirmation.

Risk of loss and responsibility for damage will be determined by the relevant agreement and applicable law.

9. Acceptable Use

You agree to use our website responsibly and only for lawful purposes.

You must not:

Submit fraudulent or misleading information.
Impersonate another individual or business.
Attempt unauthorized access to website systems.
Introduce malware, viruses, or harmful software.
Interfere with website security or functionality.
Use automated systems to excessively scrape or disrupt the website.
Copy website content for unauthorized commercial purposes.
Infringe intellectual property or privacy rights.
Submit threatening, abusive, defamatory, or unlawful content.
Misuse contact forms or quote request systems.

We may restrict access when reasonably necessary to prevent misuse or protect our business operations.

10. User-Generated Content

Our website may allow visitors to submit inquiries, reviews, photographs, project descriptions, testimonials, or other information.

You are responsible for ensuring that submitted content is accurate, lawful, and shared with appropriate authorization.

You agree not to submit content that is defamatory, fraudulent, misleading, infringing, or otherwise unlawful.

Project Information and Photographs

When you submit property photographs, measurements, or project specifications, you authorize us to use that information as reasonably necessary to evaluate your request, provide an estimate, coordinate services, and complete the agreed project.

Submitting private project information does not automatically authorize unrestricted public or promotional use.

Reviews and Testimonials

If you voluntarily submit feedback or separately authorize publication of reviews, testimonials, or project photographs, we may use that content within the scope of your permission and applicable law.

We may decline to publish or remove content that violates these terms or applicable legal requirements.

11. Intellectual Property

Unless otherwise indicated, the website text, photographs, graphics, logos, branding, service descriptions, and other original materials displayed on https://exclusivefence.com/ belong to Exclusive Fence Company INC or are used with appropriate permission.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may access and use website content for personal, noncommercial informational purposes.

You may not reproduce, distribute, modify, sell, or commercially exploit protected content without authorization unless permitted by law.

Third-party trademarks, photographs, and product names remain the property of their respective owners.

12. Third-Party Links & Services

Our website may contain links to external websites, including online maps, social media platforms, customer review services, supplier resources, and other third-party websites.

These services operate independently and may maintain their own terms, policies, and operating conditions.

Exclusive Fence Company INC is not responsible for the content, security, availability, or independent practices of third-party websites that we do not control.

Your use of external websites may be subject to their applicable terms and policies.

For information about how we collect and handle personal information, please read our Privacy Policy.

13. Disclaimers

We make reasonable efforts to ensure that information presented on our website is accurate, relevant, and current.

However, website content is provided for general informational purposes and may change without notice.

Fencing Materials and Product Information

Descriptions, photographs, and examples of fencing materials are intended to illustrate available products and design possibilities.

Actual appearance, color, texture, finish, and dimensions may vary depending on material characteristics, manufacturing differences, lighting, and project specifications.

Natural Material Variations

Wood fencing materials may contain natural variations in grain, color, and texture.

Wood may also expand, contract, weather, or change appearance over time due to environmental conditions.

Other fencing materials may experience ordinary wear, discoloration, or weather-related changes depending on exposure, maintenance, and manufacturer specifications.

Installation Results

Installation results depend on property conditions, terrain, soil characteristics, selected materials, site preparation, and agreed specifications.

Examples of previously completed projects do not guarantee identical outcomes for every property.

Estimates and Project Information

Website information does not replace a written estimate or service agreement.

Final pricing, materials, project responsibilities, and timelines will be established through the applicable agreement.

Website Availability

We do not guarantee that our website will operate continuously without interruptions, errors, or technical problems.

To the extent permitted by law, the website is provided on an “as available” basis.

Nothing in these disclaimers excludes express contractual warranties, statutory protections, or legal obligations that cannot lawfully be limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Exclusive Fence Company INC will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, our website.

This may include losses caused by website interruptions, technical errors, or temporary unavailability.

Claims involving fence installation, repair, replacement, materials, or related services will be determined according to the applicable service agreement and governing law.

We do not exclude or limit liability for fraud, intentional misconduct, or other matters where liability cannot lawfully be restricted.

Nothing in these Terms & Conditions limits consumer rights or remedies that cannot legally be waived.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Exclusive Fence Company INC harmless from reasonable third-party claims, damages, and expenses directly arising from:

Your unlawful or unauthorized use of our website.
Your material violation of these Terms & Conditions.
Fraudulent or intentionally misleading information you submit.
Your infringement of another person’s intellectual property or legal rights.

This provision does not apply to claims arising from our own negligence, misconduct, breach of contract, or other conduct for which we are legally responsible.

16. Termination

We may suspend or restrict access to our website when reasonably necessary because of:

Violations of these Terms & Conditions.
Suspected fraudulent or unlawful activity.
Unauthorized access attempts.
Website security threats.
Misuse of website features.
Applicable legal or regulatory requirements.

Termination of website access does not automatically cancel an existing fencing project or service agreement.

Cancellation or termination of contracted services will be handled according to the relevant agreement and applicable law.

Provisions concerning outstanding payments, intellectual property, lawful liability limitations, and dispute resolution may remain effective after termination where appropriate.

17. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Informal Dispute Resolution

If a disagreement arises regarding our website, products, or services, we encourage you to contact us first.

We will make reasonable efforts to understand the concern and explore an appropriate resolution.

Legal Proceedings

If a dispute cannot be resolved informally, legal proceedings may be brought before the appropriate state or federal courts serving Suffolk County, New York, to the extent those courts have jurisdiction and applicable law permits.

Nothing in these terms prevents either party from exercising rights or seeking remedies that cannot lawfully be waived.

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our website, services, business operations, or applicable laws.

Revised terms will be published on https://exclusivefence.com/ with an updated “Last updated” date.

Changes generally apply to website use after the revised terms take effect.

Changes affecting an existing signed service agreement will be handled according to that agreement and applicable law.

Continued website use after updated terms become effective constitutes acceptance of those terms to the extent permitted by law.

19. General Provisions

Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Entire Agreement

These Terms & Conditions, our Privacy Policy, and any applicable written service agreement govern the relevant aspects of your relationship with Exclusive Fence Company INC.

Where a signed project contract or accepted written proposal conflicts with these general website terms, the specific project agreement will control for that project.

No Waiver

Our failure to enforce a provision at any particular time does not permanently waive our right to enforce that provision later.

Assignment

You may not transfer contractual responsibilities without any consent required by the applicable service agreement or law.

We may transfer lawful business rights or obligations as part of a legitimate business transaction, provided the transfer does not improperly reduce your legal protections.

Force Majeure

Neither party will be responsible for delays or failures to perform contractual obligations caused by extraordinary events beyond their reasonable control, to the extent permitted by applicable law.

Such events may include severe weather, natural disasters, government restrictions, significant transportation disruptions, material shortages, or other circumstances that materially prevent performance.

The affected party must take reasonable steps to minimize disruption and communicate significant delays when practical.

This provision does not eliminate existing payment obligations or statutory rights that cannot lawfully be excluded.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

20. Contact Us

If you have questions about these Terms & Conditions, fencing quotes, installation appointments, service agreements, payments, cancellations, or other legal matters, please contact us.

Exclusive Fence Company INC

Business Address: 317 Mt Vernon Ave, Medford, NY 11763, United States

Email: exclusivefenceli@gmail.com

Phone: (631) 946-4740

Website: https://exclusivefence.com/

We will make reasonable efforts to respond to inquiries and address concerns regarding our website, products, services, and business practices.